Owners of Classic Synergy timeshares often find themselves trapped in infinite contracts with rapidly increasing maintenance fees which ultimately stems from a mis-sold timeshare contract. Over recent years there have been a number of groundbreaking rulings regarding mis-sold timeshares by many timeshare groups and resorts which have resulted in refunds and compensation. Many owners of Belton Woods Hotel timeshare contracts are entitled to, or have already made claims. Examples of complaints may be down to high increases in fees including maintenance fees, aggressive fee collection procedures enforced by the timeshare scheme and contracts committing owners to paying fees “in perpetuity’
As a regular user of Q hotels I was looking forward to my birthday treat at Belton Woods which my partner had organised for me.
Q hotels have a great business model and we have had regular enjoyable stays at Forest Pines, Oulton Hall, Staley Hall and
Aldwark Manor and they set the standard of expectation
This hotel is not in the same league which is such a pity as it’s a fabulous building, great golf courses and some really good staff.
However, when my partner ordered a bottle of bubbly and strawberries to the room and over two hours later, despite several calls……NOTHING !! Needless to say we cancelled the order and proceeded to dinner.
What an experience this was. A surly manageress ignored us standing waiting to be seated and went back to the table she was chatting with and a full ten minutes later returned. We eventually sat down and got presented with the menus. I asked if the A la carte was available only to be told ‘that’s it’ pointing to a single A4 sheet. Classy eh ??
The first two wine choices were out of stock and eventually in stepped a ‘breath of fresh air’ in Felicity who recommended a wine we had never heard of before. Great choice as it was excellent. The starters were both good and my partners main excellent. My ribeye (????) was the worst piece of meat that I’ve seen in a restaurant in years.
Ange our brilliant table waitress, conveyed my less than complimentary comments to the chef and to fair the cost was removed from the bill. What a let down after all the great dining experiences at other Q hotels. Management really want to get a grip as this establishment it’s quite clearly not up to the standard set by other Q venues
My partner was clearly upset as she thought the special day had not materialised as she anticipated. Doubt that will return to this place in the future
Regards to Ali (great character)Joel in the Pro Shop, Felicity and Ange in the restaurant. Finally, the Lakes course was great, played in brilliant sunshine and to two under my handicap so NOT ALL GLOOM AND DOOM